Offers equipment user greater comparability and verification with their instruments. Grant Instruments™ IQ/OQ Documentation simplifies installation and maintenance procedures, reduces common user errors, and builds a clear record of an instrument's performance throughout its life.
New equipment start-up service for single unit CO2 incubator, environmental chamber, vacuum oven, and furnace; Requires final assembly in place prior to this service; Includes a check following stabilized operation
Start-up service for new biosafety cabinet without prefilter; Excludes major assembly; Includes certification for NSF 49 in US and EN12469 in Europe; In UK, an appropriate KI test (BSCKI15S or BSCKI18L) must be added
New equipment start-up for microbiological incubator, nonvacuum oven, nonstackable shaker, bechtop centrifuge, SpeedVac kit (individual modules and integrated kits only); Order STARTCCEN for other SpeedVacs kits; excludes major assembly
New equipment start-up service for single module water purification systems (i.e. Genpure, Micropure); Requires final assembly and site preparation ahead of this service
Tech Direct Service Plan provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
New equipment start-up service for multiple module water purification systems (i.e. Pacific TII, Smart2Pure); Requires final assembly and site preparation ahead of this service
Total Care Service Plan provides support post factory warranty. Includes 2 day response time (within specified location and criteria), full parts and labor coverage, and one preventative maintenance visit.
Server configuration performed onsite for Smart-Vue Pro Set-up. Adding up to 15 users, creating groups and creating company structure. Installation sold separately. Travel is included for standard service areas.
Tech Direct Service Plan provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.